Effective Date: July - 29 - 2025
These Terms and Conditions ("Terms") govern your use of the website, digital products, and services provided by Your Italian Guide di Carla Biondi (“we”, “us”, or “our”), located in Eboli (SA), Italy. By accessing or purchasing from this website or any sales funnel associated with Your Italian Guide, you agree to be bound by these Terms.

1. Business Information

Legal Entity: Your Italian Guide di Carla Biondi
Registered Office: Eboli (SA), Italy 84025
VAT Number: 06230030659
Contact Email: ciao@youritalianguide.com

2. Digital Products and Services

We offer a variety of digital products, including but not limited to:

• Downloadable travel itineraries and guides

• Editable templates (e.g. Canva travel planners)

• Phone wallpapers and printable digital posters

• Travel spreadsheets and planning documents

We also offer free downloadable content (lead magnets) and may in the future provide paid services such as 1:1 travel consultations and custom planning support.

3. Eligibility and Age Restriction

You must be at least 16 years of age to use this site, access our products, or join our email list. By using our website or services, you confirm that you meet this requirement.

4. Intellectual Property and Usage Restrictions

All content on this website — including but not limited to text, graphics, downloadable files, templates, designs, and branding — is the intellectual property of Carla Biondi unless otherwise stated. Unauthorized use is strictly prohibited.

You may not:

• Resell, share, or redistribute our digital products

• Use our templates or content for commercial resale or client services

• Copy or reproduce our materials for any purpose other than personal use

Some elements may be created using AI tools (e.g. Leonardo.ai) and Canva with commercial rights or appropriate licenses.

5. Orders, Payments, and Refund Policy

We accept secure payments through Stripe and PayPal.

All products sold are digital downloads, which are delivered electronically after purchase. Given the nature of digital goods, all sales are final, and we do not offer refunds, except in the rare case of a technical error (e.g., corrupted file). If you experience an issue, please contact us at ciao@youritalianguide.com.

Invoices or receipts are not issued automatically, but can be requested via email.

6. User Conduct

You agree to use the site and its contents only for lawful purposes. You may not:

• Violate any applicable laws or regulations

• Attempt to gain unauthorized access to our systems

• Interfere with site functionality or the experience of other users

7. Third-Party Tools and Services

We use third-party platforms such as:

• Systeme.io (website hosting, sales funnels, contact forms, email collection)

• Stripe & PayPal (payment processors)

• Meta platforms (Instagram remarketing)

• Canva and Leonardo.ai (content creation tools)

We are not responsible for the terms and privacy practices of these third-party services.

8. Limitation of Liability

We make reasonable efforts to ensure the accuracy of our content. However, all digital products are provided “as is”, and we disclaim any liability for errors, inaccuracies, or travel-related consequences. You are responsible for your own travel decisions and bookings.

9. Governing Law

These Terms are governed by the laws of Italy, without regard to conflict of laws principles. Any disputes arising from or related to the use of our website or products shall be subject to the exclusive jurisdiction of the courts of Salerno, Italy.

10. Modifications to the Terms

We reserve the right to update or change these Terms at any time. Any modifications will be posted on this page with a revised "Effective Date." Continued use of the site constitutes your acceptance of any updates.

11. Contact

If you have any questions about these Terms, please contact:

Carla Biondi
Your Italian Guide
Eboli (SA), Italy 84025
Email: ciao@youritalianguide.com